Your personal data matters to us. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure.
EG77 ("we", "us", "eg77") takes your privacy extremely seriously. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services ("Platform").
By accessing or using the eg77 platform, you agree to the terms of this Privacy Policy. This policy covers our Terms & Conditionsan integral part of.
Our Commitment: We never sell your personal information to third parties. Your data is used solely to improve our services and meet legal obligations.
This Privacy Policy applies to the following individuals:
Eg77 collects several types of information from its members. This data comes from three main sources — information you provide directly, information collected automatically while you use the platform, and information received from third parties.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, and national ID number | During registration and KYC verification |
| Contact Information | Email address, phone number, and mailing address | During registration and profile updates |
| Financial Information | BKash/Nagad number, bank account details | For Deposits & Withdrawals |
| Proof of Identity | NID card, passport, or driving licence scan | During the KYC verification process |
| Support Information | Chat messages, complaint details | During Customer Support Interactions |
When you use the eg77 platform, certain information is automatically recorded in our system:
We never access your device's microphone, camera, or precise GPS location. Only the data necessary to operate the platform is collected.
Eg77 uses your data only for specific, transparent purposes. We never use your data for unnecessary activities without your consent.
Marketing Communications: You can unsubscribe from promotional emails or SMS at any time via your account settings or support@eg77.betYou can do this by emailing us at
The eg77 platform uses cookies and similar tracking technologies to enhance your browsing experience and keep the platform functioning correctly.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not work properly.
Please Note: eg77 does not use third-party advertising tracking cookies. Our cookies are solely for improving your experience and keeping the platform secure.
Eg77 uses industry-leading security technology to protect your information. Our security framework operates across multiple layers, so that even if one layer fails, your data remains protected.
No method of transmission over the internet is 100% secure. However, we use the most advanced technology available to keep your data as protected as possible. If you notice a security issue, please support@eg77.betto inform us.
Eg77 does not retain your data longer than necessary. Different retention periods apply depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Information | 5 years after account closure | Legal & Regulatory Requirements |
| Transaction Records | 7 Years | AML & Financial Regulatory Policy |
| KYC Documents | 5 years after account closure | Regulatory Obligations |
| Support & Contact | 3 Years | Dispute Resolution & Service Improvement |
| Browsing & Session Logs | 12 Months | Security & Technical Troubleshooting |
| Marketing Preferences | Until unsubscribed | Remembering Your Preferences |
Once the retention period expires, data is securely deleted or anonymized.
Eg77 believes you should have full control over your own data. The following rights belong to you, and we respect them:
You may request to see what information we hold about you. We will respond within 30 days of your request.
If any of your information is incorrect, you can request a correction. Changes can also be made directly through your profile settings.
Under certain circumstances, you may request the deletion of your data, beyond what is required by legal obligations.
You have the right to object to the use of your data for certain purposes, particularly for marketing.
You can request a copy of your data in a machine-readable format (CSV or JSON).
You can withdraw your consent to marketing communications or optional data processing at any time.
To exercise these rights support@eg77.betEmail us or reach out via live chat. Once your request is verified, we will respond within 30 business days.
Eg77 strictly prohibits anyone under the age of 18 from registering or using the platform. We do not knowingly collect any data from minors.
To learn more about Responsible Gaming, visit our Responsible Gaming View page.
Eg77 may update this Privacy Policy from time to time. When changes are made, we will notify you through the following methods:
Continued use of the platform after any changes constitutes your acceptance of the updated Policy.
For any privacy-related questions, concerns, or requests, please get in touch with us:
Your privacy is our responsibility. If you have any concerns or questions, don't hesitate to reach out — we're always here to help.
At eg77, your privacy isn't just a policy — it's the foundation of everything we do.
Read our Privacy Policy? Register with eg77 with complete peace of mind. Your data is fully protected — that's our promise.
By registering, you agree to our Terms & Conditions and Privacy Policy. 18+ Only.